How Our Car Export Process Works

These are the things CTC will do before the vehicle is listed.
Step 1: First-mile inspection with full condition check.
Step 2: Photos and videos recorded.
Step 3: Necessary repairs carried out.
Step 4: Repair proof documented.
Step 5: Final inspection before shipment.
Step 6: Full transparency including minor defects.
Step 7: Container or RORO loading photos provided.
Step 8: Listing published.

You may browse our stock list and click “Inquire Now” to submit your enquiry. If you can’t find your desired unit, you can also contact us via the banner at the bottom right.

Our sales team will respond within a few hours with vehicle details and photos. If needed, we can also arrange independent inspections (e.g. Bureau Veritas, TBS, odometer checks, NZ compliance) at a small cost for your peace of mind.

Once the unit is confirmed, please email us the buyer and/or consignee details. Our team will prepare a Proforma Invoice and send it to you within the same working day.

The invoice will include the applicable FOB, CIF, or CNF charges as advised.

Once the price is confirmed, a 50% deposit of the total selling price will be required to secure the unit. The remaining 50% will be payable upon the vehicle’s arrival at the port in your country.

All our vehicles are stored at a centralized Export Processing Zone (EPZ), where our team handles packing and container stuffing. Once ready, the vehicles will be loaded and shipped on the earliest available vessel or as per the advised schedule.

Surrender BL – You will not be required to have the Bill of Lading to collect your vehicle.
Courier OBL – You will receive the Bill of Lading and you need to show this to collect your vehicle.

What payment methods do you accept?
Currently, payments are accepted via bank transfer to Cartrix Capital Pte Ltd’s USD UOB bank account only.When is payment required?
Payment timelines will be communicated during the purchase process and must be completed before shipment arrangements.

Is a deposit required?
Yes, a 50% deposit is required to confirm the purchase and reservation of the vehicle.

Will payment confirmation be provided?
Yes, payment confirmation will be provided once funds have been successfully verified.

Are bank charges included in the vehicle price?
Bank charges and intermediary transfer fees may vary depending on the banking institution and are typically borne by the buyer unless otherwise stated.

What happens if payment is delayed?
Vehicle reservations, shipment schedules, or purchase arrangements may be affected if payment is not completed within the agreed timeline.

Do you export vehicles internationally?
Yes, we export vehicles to multiple countries worldwide subject to local import regulations and shipping availability.

What shipping methods are available?
Shipping arrangements may include Roll-on/Roll-off (RoRo) or container shipping depending on the destination and vehicle type.

How long does shipping take?
Shipping duration varies depending on destination country, shipping schedules, customs clearance, and port conditions.

Can you assist with export documentation?
Yes, we assist with preparing export-related documents required for shipment.

What documents will I receive?
Documents may include invoices, export certificates, bills of lading, and other relevant paperwork depending on destination requirements.

When will shipping documents be provided?
Documents are generally prepared after shipment confirmation and export processing.

Can documents be sent electronically?
Yes, selected documents may be shared electronically where applicable.

Can I track my shipment?
Shipment updates will be shared once shipping arrangements have been confirmed.

Is shipping insurance available?
Yes, shipping insurance may be arranged upon request and all related costs will be borne by the buyer.

Can you arrange inland delivery?
Final inland delivery arrangements depend on the destination country and logistics availability.

Will I need an import license?
Import requirements vary by country. Buyers are advised to check their local import regulations before purchase.

Are import taxes and duties included?
Import duties, taxes, registration fees, inspection fees, and local compliance costs are the responsibility of the buyer unless otherwise stated.

Can you assist with customs clearance?
We may provide supporting export documents, but local customs clearance procedures are generally handled by the buyer or appointed clearing agent.

Can vehicle specifications differ from local market versions?
Yes, specifications may vary depending on the manufacturing market and country of origin.

Do you work with overseas dealers and importers?
Yes, we welcome partnerships with overseas dealers, importers, and business buyers.

Can dealers request bulk pricing?
Bulk purchase inquiries may qualify for special pricing arrangements depending on quantity and availability.

Can businesses establish long-term partnerships?
Yes, we welcome long-term collaborations with businesses seeking reliable vehicle sourcing and export support.

Are refunds available?
Refund requests are reviewed on a case-by-case basis depending on the transaction status and applicable terms.

Can I cancel my order after confirmation?
Cancellation requests will be reviewed depending on the stage of the transaction and shipment arrangements.